Blog

This is the time of year when so many of us start to take stock of the year that passed and the one that’s coming. It’s that time that we start to think about what could be for the year ahead. There have been studies done that show that most people only accomplish a small fraction of their goals from year to year. Yet there are others that do much much more.

So often we look at the bottom line and continuously set better goals and watch for the outcomes that we want to see. Whether it’s improving the bottom line, better customer service, client retention or other outcome based metric – we want to improve them.

The Johari window was created by two psychologists in the mid-1950s as a tool for personal, group, and relationship development. Peter Mellen uses the Johari window as the framework for discussing how individuals and groups act, and how communication and relationships can grow.

True leaders have walked the walk. Hands on experience is a key element of being a good leader. “If I ask an employee to work late, or travel on a Saturday, they know that I also work late and travel on Saturdays.”

Everyone is talking about the greatest PREDICTOR of success is how much “grit” or resilience someone has. How willing are they to slog...

It’s so important to build transparency in the life of the entrepreneur, leader, and difference maker. Too often we don’t hold space for our most important relationships, the ones with our spouses, life partner, and families. We need to save space for them, and us, to share our dreams, our challenges, our hopes.

How are you doing on your goals for the year? Your New Year’s Resolutions? Do you even remember what they were? So many times we’re hard on ourselves for the early misses.

https://www.youtube.com/watch?v=5N3wz3VnnT0 Best-selling author, world renowned customer service expert, founder of the DiJulius Group,...

Over the years, Paper Napkin Wisdom guests have described ways for entrepreneurs to structure their business and life in a way that gears them for success. While some topics have been complex, today’s podcast gets us back to the basic.

Every big endeavor requires a step-by-step process of achievement. Innovative ideas are the big picture, each step turns that idea into...

On this episode of Paper Napkin Wisdom, entrepreneur and author Damion Lupo makes his case for the gift of errors, “Mistakes are the universe gifting us wisdom, wrapped up inside the struggles in life.

Small business marketing expert and entrepreneur Jim Palmer’s fifth book is entitled, “Stop waiting for it to get easier, create your dream business now!” The sentence explains itself. “There is no perfect time,” Jim says as he recounts his own experience: broke and heavily in debt, on unemployment for 15 months, suffering from a serious health issue.

Best-selling author, world renowned customer service expert, founder of the DiJulius Group, business success – John DiJulius III has tapped into something special. On this podcast, John discusses applying his methodology beyond business, and why his life purpose is to “live an extraordinary life, so that others will.”

So many people who talk about living an abundant lifestyle. It’s a big subject, particularly when you’re not feeling abundant. When you are at the top of the cycle, having big wins, everything fills our buckets. But at the bottom of the cycle, where there are no wins and things don’t happen, we don’t feel abundant.

“Great leaders set high expectations for their teams, but even higher expectations for themselves,” says Mandy Burage, Director of...

Bottom line … when we are under pressure and stress (or distress) out pulse quickens. We need to distribute vital energy to various parts of our bodies quicker in these situations.

So many times our teams look to us to articulate clearly the future vision of the company or the project. It’s up to us to detail it for...

With recent public events on my mind, I've been paying a little more attention (and asking questions) of my female teammates, colleagues, and other entrepreneurs, leaders and difference-makers and have been stunned to hear their stories of having to "work harder" to be heard than their male colleagues.

The world loves leaders. We write books and television shows about them and promote leadership as one of the defining qualities of a successful person. However, today's guest Bill Treasurer, has a somewhat unorthodox take on what great leadership should really look like.

Ever wonder how there are some small teams that just get it done time and time again? They are tight and nothing comes through the cracks in their communication, organization, service, or delivery? How do they do it?