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PAPER NAPKIN WISDOM GROWTH HUB
Culture
The best Paper Napkin Wisdom conversations on culture, chosen and in order.
Tristan White had 20 people reporting to him. There was no vision, no purpose and no values. He didn't like going to work. His company has since been named one of Australia's 50 best places to work, seven years in a row. His napkin says culture is built with vision, purpose, repetition and love. Jason Barger adds that culture changes every day. You shape it or it shapes itself.
Linda Galindo says culture is where accountability goes to hide. The first hiding place is often the leader's habit of stepping in. John Bly says accountability starts with the leader. Andrea Carter's research covers more than 150,000 employees. When people feel they don't belong, energy goes to self-protection. The work gets less of it.
Bob Roncska turned around a struggling submarine crew by leading with care. Wintress Odom learned that people come for the work. They stay for the team.
“Be a thermostat, proactively set your temperature.”
Jason Barger, Episode 157
Start here: the top 10
1
How to Build a Great Company Culture: Tristan White's Checklist
Episode 136 · Tristan White
How to build a great company culture: Tristan White's checklist.
2
How to Build a Company Culture Everyone Owns: Jason Barger on Ambassadors
Episode 76 · Jason Barger
A culture everyone owns: the Southwest 'ambassadors' model.
3
Thermostat or Thermometer? Jason Barger on Building Team Culture
Episode 157 · Jason Barger
Thermostat or thermometer: the six steps to set culture.
4
Does Employee Happiness Pay Off? Jenn Lim on Culture and Core Values
Episode 52 · Jenn Lim
Does employee happiness pay off? Jenn Lim of Delivering Happiness.
5
Why Good People Underperform: Andrea Carter on the Science of Belonging
Episode 347 · Andrea Carter
Dr. Andrea Carter: why good people underperform when they don't feel they belong; five measurable indicators.
6
Why Accountability Hides Inside Your Culture, and How Leaders Let It
Episode 401 · Linda Galindo
Culture is where accountability goes to hide (Linda Galindo).
7
How to Build a Culture of Accountability: John Bly on Leading a Firm
Episode 24 · John Bly
Building a culture of accountability.
8
How to Build a Team That Isn't Afraid of Mistakes: Damion Lupo
Episode 170 · Damion Lupo
A team that isn't afraid of mistakes.
9
How Leading With Love Turned Around a Submarine Crew: Bob Roncska
Episode 190 · Robert Roncska
Turning around a last-ranked submarine crew by leading with care.
10
How to Build a Team People Stay For: Lessons From Wintress Odom
Episode 325 · Wintress Odom
Building a team people stay for.
The Subtraction Test
A culture shows what it is when you're not there, and the Subtraction Test asks what happens to your team the season you're gone.
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