Why Telling Your Team How to Do the Work Kills Ownership
Updated: 4 days ago
Every owner says it. That's not how it's done. Let me show you how I want it. We tried that before and it didn't work. It feels like being clear. It feels like helping. But each time you hand someone the how, you do two things to your team. You constrain their freedom, and you close the door on innovation. I call these the freedom of how and the future how. The first is about trusting your people, and yourself, enough to let go of control over how the work gets done. The second is about letting go of the habits that made you successful, because they will not take you where you want to go next. Both start with a clear outcome and an honest read of where you are now. When people have that, they stop complying and start owning the result.
From Edge of the Napkin, Episode 306 of Paper Napkin Wisdom.
What happens when you tell people how to do the work
When you tell someone how to do something, you often remove the chance for them to think, create and own the outcome. And owning the outcome is the whole point. You want them to own it.
Dictating the how turns it into a rule book instead of an invitation. That can look efficient in the short term. It might be faster for you to explain it this time. Over time, though, it kills energy, engagement and ownership. It's the difference between teaching someone to fish and handing them a fish.
I often ask clients a few simple questions. Do your people know what mountain they're climbing? What does winning look like to them? Which base camp are you at right now? And do they have the freedom to chart their own path up? If they don't, what you actually have is compliance, not commitment.
How to give your team the freedom of how
The freedom of how is not a free-for-all. It rests on two things.
The first is a clear outcome. A defined sense of where you're going, and a little of how you'll get there: your values, your vision, your mission, the way you behave and what you believe in.
The second is a clear understanding of where you are now. A shared starting point. Think of it as synchronizing your watches.
When those are in place, you can give people the space to find their own way there. Maybe that means choosing where they work. It might mean how they structure their day, or how they collaborate and communicate. Make the outcome plain, give people permission to choose the path, and something powerful happens. They take ownership of the path and of the result.
Why the freedom of how is really about the owner's freedom
For entrepreneurs, the freedom of how goes deeper than delegation. The aim is freedom built into the business itself.
There is the freedom to do the work that lights you up and generates conspicuously high value. Something you're good at creates far more value than anyone else could, and doing more of it would grow the business by leaps and bounds. There is the freedom to step away and have the business keep working while you're gone. And there is the freedom to enjoy the profits, and not only the financial ones, that come from a business that lasts and scales.
All of that starts with giving your team the freedom of how. Until they have it, you don't.
Why what got you here won't get you there
The future how is the second half. Marshall Goldsmith put it simply: what got you here won't get you there. He talks about the trap of success, where the old habits that made you successful keep you stuck in the future.
Maybe your how used to be working harder than everyone else and putting in more hours. In the next chapter, the how is empowering others to work smarter. Maybe your how was saying yes to every opportunity. Now the work is building systems so you don't have to, and seeing that growth is often subtraction. You let go of things so you can move forward.
This is hard. Success creates comfort. Success is a warm blanket that makes everybody feel good about themselves. Comfort creates routine, and routine, if unchecked, creates stagnation.
How Focus, Align, Act unlocks both kinds of how
Focus. Ask what you really want to create, and what vision matters. Hold it in enough detail that you can see it, hear it and feel it, so you can describe it to your team. Telling them how matters less than showing them where.
Align. This is where freedom and trust are born. What values guide the work? What principles do you share? Do you agree on what success feels like, and not only what it looks like? And do you understand where you are right now, in real detail? With that kind of alignment you don't need micromanagement. You have empowerment.
Act. You move by creating momentum, not by dictating steps. What's the next small, meaningful step? What can you experiment with to move forward?
When all three work together, freedom becomes fuel. You stop needing to control the how and start trusting it. You stop clinging to the how that worked yesterday and start inventing the one that will work tomorrow.
How to apply this in your business this week
Step back and look for the places you're still holding on to an old how. It might be a process that worked when you were smaller and things were simpler. It could be a leadership style that used to fit your culture and now feels outdated. Or a belief about how you need to work to be successful.
Then ask yourself three questions:
Where am I being rigid about the how?
Which old how no longer serves me?
And where can I give myself and my team the freedom to invent the future how?
Grab a napkin and write down one more. What future how am I ready to invent? Then take one small, definite action toward it. When you change how you work, you change how you lead and how you live.
Related Insights
If you are still the one deciding how the work gets done, see how much of the business is tied to your habits. The Growth Pattern Diagnostic
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This conversation is part of the Delegation Growth Hub, number 4 in its top 10. See every Growth Hub.
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